General Manager - SPORTIME Pickleball

Job description

SPORTIME owns and operates 17 tennis, pickleball, sports, camp and fitness clubs across NYS, including sites across Long Island, in Westchester, Manhattan, the Capital Region and New Jersey. Several of these locations currently feature both dedicated and/or “blended” pickleball courts, and offer court-time, instruction and related programs. SPORTIME is in the active process of creating and scaling its new pickleball division, the purpose of which is to own or lease, and operate, dedicated indoor and outdoor pickleball sites in our current markets and in others nearby. JOB SUMMARY: Provide effective and successful club management through strategic planning, customer service, staff supervision and support, physical plant oversight and fiscal control. RESPONSIBILITES: Customer Service - Provide pickleball players and members with the highest level of customer service. - Assist players in learning company technology, including website and mobile app, in order to make it easy to rent courts and sign up for pickleball programs. - Be available to answer questions, address concerns and assist customers in any and all ways possible. Staff recruitment, training and supervision: - Recruit, tr...