Patient Access Supervisor

Job description

New York City's Largest Dermatology Practice We're a full-service dermatology practice with 50+ locations across Manhattan, Brooklyn, Queens and Long Island. Now Delaware and Philly too! The AR Supervisor leads and coordinates both onshore and offshore AR teams to drive timely and accurate revenue cycle activities across denial management, payment posting, credit balance resolution, and daily workflows. This role ensures productivity, quality, and achievement of departmental goals through staffing, training, performance management, process optimization, and cross-functional collaboration with clinic operations and payer partners. Key Responsibilities: · Lead and supervise an offsite patient access team that reviews upcoming appointments for insurance accuracy, eligibility verification, and network status. · Ensure required authorizations and referrals are identified, obtained, and documented prior to services as required by payer policies and practice guidelines. · Monitor and validate patient insurance information across payor portals, insurance portals, eligibility tools, and Revolution EMR integrations; maintain up-to-date records. · Proactively identify and communicate potentia...