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Technical Account Manager

GE Vernova · West Melbourne, Victoria, AU

Job Description Summary At GE Vernova, we are electrifying the world while simultaneously working to decarbonize it.

Job description

Job Description Summary At GE Vernova, we are electrifying the world while simultaneously working to decarbonize it. As part of this mission, we are looking for passionate, customer-focused professionals who are excited to help utilities navigate the energy transition through innovative software solutions and trusted technical partnership. We are seeking an experienced and highly motivated Technical Account Manager (TAM) to join our team, focusing on technical relationships with North America utility customers using our ADMS and AEMS software. This role requires a strong technical background, excellent communication skills and the ability to lead complex issue resolution and drive value from our products and services. The ideal candidate will act as a trusted advisor, ensuring customer success through proactive technical guidance, escalation management, and prioritization of critical issues. Job Description: Qualifications/Requirements: - Technical Leadership: Provide strategic and tactical technical guidance to help customers maximize product value, plan for scalability, and adopt best practices. Deliver high value support to execute contractual requirements. - Cross-functional Co...