Call Center Patient Services Representative I (Per Diem, Day)

Job description

At NorthBay Health, the Patient Services Representative I is an entry-level position with limited or no prior experience and under general supervision, performs general front office duties including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative I, functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Education: Licensure/Certification: - High school diploma or GED equivalent preferred. - Current AHA or equivalent BLS certification required. Experience / Skills: - One year of customer engagement experience and/or service cente...