Network Engineer
The 20 · US
The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across...
Job description
The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive. As a Network Engineer, you will be responsible for managing and securing network infrastructures for end users, both for LLC and member-side clients. You will handle escalated network tickets, troubleshoot connectivity and performance issues, and oversee the deployment, renewal, and security of network devices. Additionally, you will work closely with account managers to procure and replace firewalls as needed. This role requires expertise in networking, security, and system management tools to ensure seamless and secure operations. Schedule : 8:00 AM - 5:00 PM Eastern / 7:00 AM - 4:00 PM Central Key Responsibilities: Ensure the security and integrity of all network-connected devices, implementing best practices to prevent vulnerabilities. Handle escalated network tickets related to end-user issues, including connectivity problems and perfor...