Regional Processing Manager
Guild Mortgage · US
Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the home owner/buyer.
Job description
Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary: Monitors the pipeline and metrics for a region to ensure timely loan turnarounds and closures. Coach and review the work of Loan Processors to ensure compliance with Company, secondary market investor, and government agency standards. Update internal procedures and train processing staff on existing, new and changed federal and state regulations. Ensure overall quality and integrity of loan files while maintaining quality customer service. Essential Functions: - Works directly with sales leaders and operation leaders to build a strong partnership of support and care for our team members and customers through collaboration and business analysis. - Coaches team and keeps them accountable to meet expected metrics and manage expectations accordingly. - Works closely with underwriting and closing leadership to drive monthly productio...