Administrative Assistant

Job description

Provides administrative support to the Pain Management department, ensuring efficient daily operations, patient flow, and communication. This role serves as a key point of contact for patients and requires strong customer service skills, attention to detail, and the ability to manage high-volume interactions in a fast-paced environment. Performs job functions in a manner that supports operational efficiency, patient satisfaction, and compliance with hospital policies and procedures. Position: Administrative Assistant ESSENTIAL RESPONSIBILITIES / DUTIES: Responsibilities / Essential Functions - Acts as liaison between patients, providers, and internal departments to ensure effective communication and workflow - Coordinates patient appointments, including recurring monthly visits and follow-up scheduling - Manages patient-related documentation, including charts, lab results, and treatment records, ensuring accuracy and compliance - Assists with patient communication, including responding to messages, scheduling needs, and general inquiries via phone and internal systems - Supports daily patient flow through check-in and check-out processes - Maintains departmental records and ensures...