Passenger Service Ramp Agent

Job description

Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitorsticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS: EDUCATION AND EXPERIENCE - High School diploma or equivalent. - Computer experience necessary. - Previous Customer Service experience preferred - Must be 18 years of age or older. - Must have a working telephone number for contact. - Must have reliable telephone and transportation. PERSONAL AND PHYSICAL REQUIREMENTS: - Treat all information as confidential. - Possess the tact to deal with all levels of situations, client representatives, employees and the public. - Ability to communicate clearly and concisely in verbal and written communication. - Must be able to read, write, understand and carry out instructions in English. - Must be able to stand/walk in terminal area throughout the scheduled shift. - Must be able to co...