JobMesh

Client Advocate - Natural Resources

WTW · Houston, Texas, US

The Client Advocate is responsible for providing strategic relationship management and consultative services to our clients. The Client Advocate is responsib...

Job description

The Client Advocate is responsible for providing strategic relationship management and consultative services to our clients. The Client Advocate is responsible for marshalling WTW resources to provide coordinated service and placement activities that meet the client’s insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Leverage skill set with knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients’ needs to expand business opportunities and further solidify client relationships. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision. The Role: Retain existing book of business; develop and strengthen client relationships. Identify, engage, and integrate delivery of all WTW internal resources to deliver on the client experience. Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommend appropriate solutions throughout the policy life cycle (including acquisition due diligenc...