Patient Service Representative FT, Days - Descanso Peds

Job description

** Internal Workers – Please log into your Workday account to apply ** Expectations: As a member of the patient care team and the primary point of patient contact, the Patient Service Representative is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. EDUCATION: High School Diploma/GED required. Assoc. Degree/College Diploma preferred. EXPERIENCE/TRAINING: 1 year experience working customer service or an office setting preferred SKILLS: •Communication - Ability to convey and/or receive written/verbal information to/from various audiences in different formats. Strong verbal and writing skills. Ability to read, understand and respond to detailed oral and written instructions. •Other - Demonstrates level of expertise in medical insurance, referral process and benefits plans. Ability to work independently. •Technical - Ability to apply knowledge of information software and/or hardware to provide solutions and/or support. Ex...