Retail Service Consultant, Melbourne CBD and Surrounds

Job description

Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband and digital solutions. We’re growing our capability in enthusiastic, customer‑focused Retail Service Consultants across Casual, Part‑Time and Full‑Time opportunities for our Melbourne CBD and surrounding stores. Stores include Prahran, Bourke St Mall, Melbourne Central, Richmond, Brunswick and Footscray. At Optus, you’ll feel connected to what truly matters. We collaborate with purpose, lift each other up, take accountability, act with integrity, and celebrate as one team. Together, we learn, grow, tackle challenges and build genuine relationships with our customers and with each other. What you’ll do: Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care. Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible. Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day. Work as one team, crafting a warm, welcoming environment where customers feel supported and memora...