JobMesh

Account Services Coordinator - Temp

Steve Madden · Long Island City, New York, US

General Summary The Account Services Coordinator - Temp is responsible for supporting the coordination of specified accounts with independent shoe stores, sp...

Job description

General Summary The Account Services Coordinator - Temp is responsible for supporting the coordination of specified accounts with independent shoe stores, specialty stores, and major department stores. This position supports the Wholesale Footwear business. The responsibilities described below are considered essential functions of the role. This position is based in our LIC office and requires working on-site. Key Responsibilities: - Assist in processing, inputting, and tracking new orders and reorders for assigned accounts into the wholesale system - Maintain accurate records of customer orders, including basic details, expected delivery dates, and quantity adjustments - Assist with the request, tracking, and distribution of customer samples, ensuring timely communication of feedback to relevant departments - Provide support in maintaining regular communication with customers, buyers, and accounts to provide basic order status updates and address inquiries - Assist in ensuring compliance with customer guidelines and requirements by utilizing available resources and communicating effectively with relevant stakeholders - Assist in generating and sending basic documents such as profo...