Student Aide - Office of Student Financial Assistance

Job description

Duties of Position: - Answer student questions through email using our Salesforce system - Intake and review financial aid paperwork - Use a script to complete high volume calling campaigns - Analyze reports and data entry - Help staff campus events - Answer phone calls from students as needed - Assist OSFA staff with projects - General office duties include copying, filing, document intake and scanning - Other duties as assigned Schedule Information: OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week. Maximum hours per week : 20 Education Requirements : In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing. Experience Requirements: We are Harper College…the college in your community. The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper,...