Legal Conflicts Account Specialist
Latitude · Baltimore, Maryland, US
We are seeking a talented member to join its Collections department. The Client Accounts Analyst will coordinate and work with a professional and cohesive te...
Job description
We are seeking a talented member to join its Collections department. The Client Accounts Analyst will coordinate and work with a professional and cohesive team, handling all communications with attorneys and clients to ensure payments, along with evaluating and maintaining accurate records for same. Responsibilities: - Responsible for own portfolio of clients - Maintain strong attorney and client relationships - Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis - Perform collection calls on a daily basis - Maintain level of communication with attorneys and clients via telephone and email - Interact with Billing Department regarding client account status Requirements: - 5+ years of high volume law firm collections experience - Accounts Receivable knowledge/experience in addition to collections experience is a plus - Experience in Aderant and Star Collect preferred - High school diploma/GED required