Head of Operations

Job description

Overview At Brooklinen, we’re building the future of comfort thoughtfully, ambitiously, and with intention. As the business continues to scale across channels and complexity, we are focused on strengthening the operating foundation that allows our teams to execute with clarity, speed, and care. Founded in Brooklyn in 2014, Brooklinen has grown into one of the largest soft home essentials brands in the U.S., known for premium quality, thoughtful design, and a belief that comfort creates happiness in the home. As we enter our next phase of growth, we are investing in the systems, infrastructure, and leadership required to support a more complex and ambitious business. We’re hiring a Head of Operations to lead the operating backbone of the company, spanning IT, Logistics, and Enterprise Execution (PMO). This is a highly cross-functional leadership role responsible for helping the organization move faster, with greater clarity and accountability, while preserving the warmth and care that define Brooklinen’s culture. What You’ll Do: Lead Enterprise Execution: - Lead and operationalize Brooklinen’s operating rhythm, translating company strategy into clear priorities, ownership, and execu...