IT Specialist

Job description

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. Currently more than 1000 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List . We're hiring our first dedicated IT team member. You'll own the systems, tools, and infrastructure that keep our team productive and secure as we scale - building IT processes from the ground up while handling day-to-day operations. What You'll Do: Device management: Procurement, configuration, deployment, and offboarding of company laptops; MDM administration Identity & access: Own onboarding/offboarding workflows, SSO administration, and onboard an IDP SaaS administration: Manage and troubleshoot business tools; handle vendor relationships, renewals, and billing issues Office infrastructure: WiFi, visitor check-in, A/V, security cameras IT support: First point of contact...