Delivery Manager
Qantas · Sydney, New South Wales, AU
Job Description - Own and deliver the end-to-end digital roadmap for a high-impact SME platform, driving tangible product enhancements and customer experienc...
Job description
Job Description: We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation. As the Delivery Manager , you will lead the design, planning and delivery of the digital roadmap for the Qantas Business Rewards online booking tool and Business Account. You will be responsible for identifying, scoping and implementing product enhancements, while assessing customer journey, infrastructure and resourcing impacts. You will manage delivery risks, escalate impediments where required, and work closely with cross-functional technology teams and vendors to ensure dependencies are clearly mapped, sequenced and delivered on time. You will develop solution options, delivery plans and cost estimates while managing complex interdependencies across systems, people and processes. Partnering with stakeholders across Qanta...