Water/Fire Restoration Technician

Job description

Replies within 24 hours Position Overview A successful Water and/or Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restoration activities. The Restoration Technician prepares and reviews documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies, as well as explains processes used to complete active jobs and next steps to resolution in person to customers. Job Responsibilities - Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site. - Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor - Completes assigned jobs according to company processes while maintaining quality control on each job with urgency - Performs fire/smoke damage repair and tasks to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by superviso...