Quality & Operations Executive

Job description

Your mission Location: Dublin Employment Type: Full-Time Working Hours: Monday to Friday, 9:00am – 5:00pm Salary: €32,000 (base) Work Setup: Primarily office-based, with occasional field support We are looking for a proactive and driven Quality & Operations Executive to support the day-to-day account management of one of our key accounts. This role requires an outgoing, motivated individual who can communicate clearly and isn’t afraid to roll up their sleeves in a fast-paced environment.You will work closely with Account Managers and Field Management, playing a key role in maintaining quality, improving performance, and supporting overall operations. This is an ideal role for a go-getter who wants to develop within telecoms while making a real impact on team performance. Main Responsibilities: - Conduct quality control calls following all field sales - Work closely with Account Managers and support Field Management teams - Support the day-to-day management of a key account - Maintain high quality and operational standards across the team - Work closely with sales teams to drive performance and improve results - Provide guidance, feedback, and coaching to support team development -...