Clinical Support Coordinator

Job description

Job DetailsJob Location: SIP Care GA - Monroe, GA 30655Position Type: Full TimeSalary Range: $18.00 - $18.00 HourlyThe Clinical Support Team CMA plays a vital role in ensuring the seamless flow of communication and coordination across TCPA providers, facilities, vendors, home health agencies, and patients. This dynamic position supports clinical providers by managing medical records, routing communications, processing orders, resolving SamePage tickets, and assisting with document handling and patient inquiries. The CMA also serves as a liaison between clinical and operational teams, maintaining compliance and ensuring accurate and timely processing of critical medical information. 1. Provider & Team Support (TCPA Providers) Call or email external vendors (e.g., MDS, Mobile Images, Preferred Labs, Sheppard’s Labs) to retrieve test results or documentation not available in portals. Forward incoming documents or requests from personal email to the nurses inbox for appropriate processing via Updox or SamePage. After completion by providers, send results, forms, or orders back to the requesting party (facility or provider). Send medical records (MR) to outside providers/specialists upo...