Spa Sales and Guest Service Associate

Job description

Benefits: - Bonus based on performance - Dental insurance - Employee discounts - Free food & snacks - Opportunity for advancement - Training & development - Vision insurance About Us: Hand & Stone Bloomingdale is a busy, client-focused spa dedicated to delivering exceptional massage and skincare experiences. Our front desk team plays a key role in creating a welcoming environment while driving membership and retail growth. Position Overview: We are seeking a friendly, reliable, and sales-driven Front Desk Spa Associate to join our team. This role is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and is confident in recommending services, memberships, and gift cards to enhance the client experience. Key Responsibilities: - Greet clients warmly and create a positive first impression - Schedule appointments and manage the spa’s booking system efficiently - Educate clients on services, enhancements, and spa offerings - Promote and sell memberships, packages, and gift cards - Recommend retail products and current promotions - Handle phone calls, texts, and follow-ups in a professional and timely manner - Support daily spa operations, includin...