BDC Representative/Manager

Job description

Whether you're in the automotive industry or joining us from another field, Nielsen Ford of Morristown is ready to welcome you to our team! Huge used car inventory and digital budget in place for lead opportunities. Responsibilities: Qualifications: - FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University - New state of the art facility - Employee discount plans on purchases and services - We offer a competitive base salary plus commission - Health, dental and vision insurance - Life insurance - 401k retirement account - Paid vacation and sick leave - Handle all incoming and outgoing phone calls and emails - Handle our customer contacts through e-leads, follow-up, and lead generations - Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction - Answer customer internet inquires by both email and phone - Schedule sales appointments and reschedule no-show customers - Contact customers based on current marketing incentives - Follow up in manners that result in the customer visiting the dealership - Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers - Interactin...