People Knowledge Management Specialist

Job description

Job Title People Knowledge Management Specialist Job Description: In This role you have the opportunity to Be responsible for the delivery of processes and solutions in scope towards the People Services Centers, CoEs and HR functions, and provides support/guidance in resolution of problems, reviews change requests, implementation of changes, ensures proper performance of used systems and interfaces. You are Responsible for: - Developing and own the governance and process to maintain People function content in Philips. Ensure all information, policies and processes are 100% current as well as relevant for our users (employees, managers & HR) through a network of Content owners. - Creating, editing, publishing and maintaining content at global level for all HR policies, tools and solutions in ServiceNow - Working with third parties to create content where applicable, such as copy writers, designers and/or translation agencies - Ensuring that content is well-structured and easy to find and that it meets the needs of our users - Hosting content update rounds for CoE’s, countries or SME’s to make sure content is being kept up-to-date - Continuously improving search functionality and kke...