Engagement Manager

Job description

About the business LexisNexis Risk Solutions is the essential partner in the assessment of risk. We help customers across financial services, insurance, and other industries reduce fraud and risk, improve compliance, and make better decisions using data, analytics, and technology. Our solutions help organizations validate identities, detect fraud, and improve customer experiences through smarter, more confident risk decisions. About our Team: Our Professional Services team within the Identity and Fraud organization partners with customers to successfully implement and optimize LexisNexis Risk Solutions products on our platform. We support a broad portfolio of identity and fraud solutions and work closely with Sales, Pre-Sales, Technical Consultants, and Analytics to drive customer outcomes. Our customers range from mid-size organizations to large enterprise clients, including major financial institutions, where stakeholder management, delivery excellence, and clear communication are critical to success. About the role: As an Engagement Manager, you will manage the delivery of contracted professional services to clients to ensure that service level agreements (SLAs) and key performa...