Shift Lead

Job description

The Shift Lead has the primary responsibility for managing Team Member shifts and conveying the Saint Honoré and Pizza Anonymous culture to his/her Team Members and restaurant guests. The shift lead is responsible for working with the restaurant Manager to ensure all company policies and procedures are upheld during each shift. The/She must be cross trained on all FOH and BOH duties. The Shift Lead must maintain all responsibilities as set forth below and must drive results through knowledgeable Team and exceptional guest service. PRINCIPAL DUTIES AND RESPONSIBILITIES: Daily Shift Operations: - The Shift Lead must ensure that all Team Members are following all standards of conduct and policies set forth in our policies and procedures - Must work to ensure our guests have an exceptional dining experience, ensuring all food and beverage orders are accurate and executed in a timely manner - Lead high energy shifts and leverage company provided tools to run high performing shifts - Be a hands on working Lead; if you “See A Need” then “Meet a Need” - Execute key measures of the shift to include cleanliness, maintenance, labor, guest service, food quality and culture of the restaurant to...