Customer Service Representative

Job description

Now Hiring: Customer Service Representative Location: Auto Pride Collision - 6034 W Pierson Rd., Flushing , MI 48433 SUMMARY: The Customer Service Representative is primarily responsible for providing excellent service to the customer in a timely fashion. There is also a responsibility to answer each call efficiently and in a friendly, professional manner to ensure high-quality customer satisfaction. Additionally, the customer service representative will answer any questions necessary and act as a liaison between the customer and the operations team. QUALIFICATIONS: This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion. - Greet all customers in a timely and professional manner, either on the phone or when a customer walks in the door - Answer phone calls within 2 rings of an inbound call and give messages to the recipient immediately if the question cannot be answered - Answer to the best of your ability any questions the customer may...