Desktop Support Technician

Job description

Job Description: ABOUT TTI Techtronic Industries is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, and Floor Care for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction, and infrastructure industries. The Company is committed to accelerating the transformation of these industries through superior environmentally friendly cordless technology. At TTI Anderson, our brands RYOBI and HART are recognized worldwide for their deep heritage and cordless product platforms of superior quality, outstanding performance, safety, productivity, and compelling innovation. *This position will be onsite M-F 8am - 5pm* JOB SUMMARY: Install, configure and maintain company hardware, software, and operating systems. RESPONSIBILITIES / SKILLS: - Configure and deploy hardware to new users and upgrade existing equipment when necessary. - Perform DUO administration for users switching phones or needing resets. - Perform laptop imaging and set up for new and existing employees - Provide encryption keys to users as required - Provide support and troubleshooting for all company hardware and software -...