Business Strategy Director, Business Process

Job description

Overview Our team partners with executive leadership teams at large enterprises to help them move from AI ambition to execution. Many organizations have clear executive alignment around transformation, but struggle to translate that intent into clear priorities, operating models, and funded action. Our work focuses on closing that gap. At Microsoft, business process transformation is grounded in a continuous improvement mindset—helping organizations systematically identify, refine, and scale practices that drive lasting impact. We lead structured, executive level engagements that help customers: Our approach is conversation led, executive grade, and repeatable at scale. We work alongside account teams and delivery partners, but our role is distinct: we focus on how transformation happens, not on selling or implementing individual products. We are seeking a Business Strategy Director, Business Process who serves as a customer facing advisor and chapter lead for business process and operating model design. This role works directly with customers and their leadership teams to help shape how transformation efforts are structured, governed, and executed. You will lead executive conversa...