Director, Customer and Connected Planning

Job description

Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Overview: The Director, Customer & Connected Planning will contribute to the development of the company’s Customer Plan and have primary responsibility for customer plans at the category level. This responsibility includes translating enterprise strategies into quantifiable customer goals, aligning and integrating those goals into other plans (e.g., financial, merchandise, marketing, loyalty, CRM, digital and stores), and partnering with teams to help them understand how we are performing vs. our customer plans. The Director will drive this work across key segments and categories, including partnering closely with merchandising and planning leadership to inform their strategies and asso...