(Front Office) Front Office Manager

Job description

Description The Edgewater Hotel is looking for an energetic, friendly, service oriented individual to lead our team as Front Office Manager! The shimmering city is behind you. Beautiful Elliott Bay is right at your feet. The Edgewater Hotel is Seattle's only luxury waterfront hotel, with dramatic views of Elliott Bay, the Olympic Mountains and the downtown skyline, and a location right on Pier 67 at the city's dynamic doorstep. The Edgewater Hotel has been recognized in many prestigious industry publications and has been honored by some of the most elite hospitality and travel industry associations. The Front Office Manager will be responsible for but not limited to: - Provide leadership to Assistant Front Office Managers, Front Desk, Guest Services Bell/Valet, Night Audit, PBX and Security Team. - Implementation, training and upholding of service standards. - Overseeing and participating in daily operations to ensure a successful guest experience with attention to details for special requests and VIPs. - Monitor and develop associate performance to include, but not limited to, providing supervision, scheduling, training, counseling/formal coaching, delivering recognition and rewar...