Department Assistant - Public Services PT $15.00 Hourly

Job description

Description Category/Classification: Regular Staff (Non-Exempt): Reports to: Associate Director of Public Service General Summary: The Department Assistant for Public Service works under the general supervision of the Associate Director of Public Service, assists patrons and performs procedures related to circulation of materials; also routes patrons and telephone calls to appropriate destinations. May perform work of and/or direct routine tasks of the department. May perform Assistant-level work in other departments. Essential Functions and Responsibilities: - Assists patrons at service desk and over telephone by performing procedures related to circulation of materials. For example: checking out and renewing materials; placing holds; collecting fees and fines; registering borrowers; explaining policies and procedures and granting exceptions when necessary. - Performs other procedures related to circulation of materials. For example: checking in materials; processing holds/reserves; emptying materials return carts; maintaining inventories, statistics, etc. - Maintains and/or processes a variety of departmental records, forms, reports, logs, and files - Deals with problem patrons,...