Generalist, Human Resources – Operations (HR Business Partner)
Universal Orlando Resort · Orlando, Florida, US
JOB SUMMARY: Provides HR counsel and support to Supervisors/Managers and hourly Team Members, with heavy emphasis on maintaining positive employee relations....
Job description
JOB SUMMARY: Provides HR counsel and support to Supervisors/Managers and hourly Team Members, with heavy emphasis on maintaining positive employee relations. Supports the execution of human resources activities related to reporting, communication, analysis, placement, and training for assigned client group(s). Serves as a liaison with other HR departments including Talent Acquisition, Talent Development, Organizational Development, Payroll and Benefits, Team Member Services, Compensation and Open Door to manage and resolve issues as well as assist with HR process coordination. Represents self as ‘face of HR’ to Team Members in operational areas. EDUCATION: EXPERIENCE: - Consults with managers and supervisors regarding Team Member discipline and performance issues. Investigates workplace situations, including claims of harassment, discrimination, and policy violations. Supports decision making related to terminations and other forms of discipline. Ensures that corrective Team Member coaching and counseling are handled in a fair and consistent manner. - Provides support to Team Members by interacting and communicating with guests and Team Members in the parks, visiting break rooms an...