Product Operations Manager

Job description

Job Summary: The Product Operations Manager enables consistent, scalable product delivery by designing and improving product management processes, coaching product managers and cross-functional teams, and establishing operating rhythms, standards, and metrics across the product lifecycle. This role partners closely with Product, Engineering, Delivery, and Business stakeholders to improve intake, prioritization, execution transparency, and outcomes. Job Duties: - Defines product strategy, builds, and maintains product roadmaps Establishes and continuously improves the product operating model (intake, discovery, prioritization, planning, delivery, release, and post-launch learning) - Builds strong relationships with Business Line leaders and executive stakeholders - Builds and maintains constructive working relationships with project team members, vendors, and other departments - Oversees all aspects of assigned IT projects, and takes ownership to ensure their success - Plans and directs the work effort involved with the implementation or upgrade of systems - Responsible for launching new product features and experiences - investigating to define the problem, draft detailed requireme...