Guest Experience Associate

Job description

Description The Guest Experience Associate operates in various locations in the Atlanta Botanical Garden to include selling various tickets and garden memberships and providing general information and supplies such as maps/informational brochures to guests. Key Responsibilities: - Explain and sell the benefits of garden memberships - Explain ticket prices, schedules, and garden special events - Greet guests with a smile and a verbal welcome using an enthusiastic and pleasant manner - Provide guests with information regarding activities conducted at the garden - Provide guests with directions to food and merchandise venues, offices, and special events - Communicate correct product information to guests regarding coupons, special offers, and upcoming events - Assist individuals or groups with tickets and brochures - Collect and secure payment for tickets sold - Keep appropriate sales records - Prepare till and tickets at the beginning of the day - Balance payments and tickets sold at the end of each shift - Maintain brochure and supply inventory in ticket booths - Maintain clean working environment - Maintain a working relationship with other departments to ensure up-to-date garden k...