Client Engagement Specialist

Job description

Date Posted: 2026-03-27 Country: United States of America Location: OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are looking for a Client Engagement Specialist, Key Account . This is a great opportunity to join the Otis Americas key accounts team and support one of our largest accounts. This role will work closely with the key account executives to provide support with meeting customer expectations. The successful candidate will be reliable and prioritizes the customer experience. Location: Flexible, this position can also be remote On a typical day you will: Collaborate closely with key account managers to prioritize current customer needs. Serve as a liaison with internal Otis departments and branches for billing, booking, and collections to ensure accurate processing. Update customer reports as necessary, including testing updates and consultant requests. Manage the proposal request process alongside key account managers. Oversee the approval process for national/portfolio-level Certificates of Insurance (COIs...