Supervisor, Small & Medium Business Direct Sales - Customer Accounts

Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary: Responsible for a team of business-to-business outbound telesales representatives focused on retaining, expanding, and growing legacy small-to-medium business customers. Directs representatives on upsell, cross-sell, renewals, and up-market solution adoption for the existing SMB customer base through telephone-based, solution-driven sales engagements. Develops, motivates, and coaches representatives to consistently achieve high-volume legacy SMB sales and up-market revenue growth, with a strong emphasis on solutions such as Comcast Business Mobile (CBM), Business Voi...