Restaurant General Manager - Red Lotus

Job description

WE LOVE OUR WORK. SUMMARY: The Red Lotus Restaurant General Manager oversees all aspects of restaurant operations, ensuring exceptional guest experiences, efficient service, and strong financial performance. This role requires dynamic leadership, a strong understanding of Asian cuisine concepts, and the ability to effectively manage staff, inventory, and customer satisfaction while maintaining high standards of quality and authenticity. - Oversee daily restaurant operations, ensuring smooth service and high-quality standards - Maintain authenticity and consistency in Asian cuisine offerings (e.g., Chinese, Japanese, Vietnemese, Thai, etc.) - Ensure cleanliness, hygiene, and compliance with food safety regulations - Recruit, train, and supervise front-of-house and kitchen staff - Schedule shifts and manage labor costs effectively - Foster a positive, culturally respectful team environment - Ensure excellent guest service and handle customer complaints professionally - Monitor service quality and continuously improve guest satisfaction - Build relationships with regular customers - Manage budgets, food costs, and inventory - Analyze sales reports and implement strategies to improve p...