Customer Service Associate

Job description

The Customer Service Associate will: Handle medium to high volume inbound calls Solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. Location: Austin, TX and Houston, TX Basic Qualifications: Minimum of 1 year of customer service experience Preferred Skills: Professional and friendly demeanor Strong communication skills (written and oral) and interpersonal skills Ability to multitask: Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 04/28/2026. Accenture offers a mark...