People Operation Specialist
Groupon · Warsaw, Mazovia, PL
The People Operational Specialist is a key operational and people-focused role within the People function. Based in Warsaw, this individual is responsible fo...
Job description
The People Operational Specialist is a key operational and people-focused role within the People function. Based in Warsaw, this individual is responsible for delivering end-to-end People support across the employee lifecycle. This role ensures that People policies, processes, and practices are implemented consistently, compliantly, and with a focus on employee experience. The People Operational Specialist serves as a trusted first point of contact for employees and managers, bridging local workforce needs with broader organizational People standards. Success in this role is defined not by task completion alone, but by the quality of partnerships built, the clarity of processes owned, and the positive impact on employee engagement, retention, and organizational health. Key Responsibilities: Onboarding: - Own the onboarding process for new hires in Poland — coordinating paperwork, system access, orientation, and 30/60/90-day check-ins. Employee Relations & People Advisory: - Act as a first point of contact for employees and managers on People-related queries, policies, and workplace matters. - Support and manage employee relations cases, including performance management, disciplinar...