CQE Supervisor

Job description

Snr. Quality Customer Supervisor Snr. Quality Customer Supervisor Job Overview As a Snr. Quality Customer Supervisor , you will be the customer's representative and represents his interests regarding the quality of the product sold both at the "0 kilometers" moment and under warranty. You will be responsible for developing and completing any project requested by the hierarchical leader; You know and you are aware of the importance of your activity and the impact of achieving quality objectives (impact on product quality, contribution to achieving, maintaining and improving quality, including the consequences in case of non-compliance with customer requirements). Responsibilities of a Snr. Quality Customer Supervisor - Coordination and management of teams assigned to analyze customer complaints - Coordination of the analysis of the products complained and submission of the resulting analysis report to the customer. - Evaluation of the effectiveness of the corrective and preventive measures implemented as a result of quality incidents at the customer. - Coordination of customer visits and audits in the factory. - Preparation of action plans generated by customer visits and audits and...