Technical Operations Specialist

Job description

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together. TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge. Could that be you?: Your opportunity: Working within the Enterprise & Government Operations function, the Technical Operations Specialist plays a lead role in the technical operation, configuration and support of Internet of Things (IoT) & Managed Private Network (MPN) mobility services & solutions, for business, enterprise and government customers. The support aspects of the role operates predominantly at Level 2–3, owning incident diagnosis, technical coordination and customer resolution outcomes. Customers place a high value on the reliability...