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Store Manager

The Salvation Army · Mundelein, Illinois, US

Key Responsibilities Leadership & Staff Management - Recruit, train, and supervise store staff - Manage scheduling and payroll processing - Implement company...

Job description

Key Responsibilities Leadership & Staff Management: - Recruit, train, and supervise store staff - Manage scheduling and payroll processing - Implement company policies and practices in employee relations Store Operations: - Develop and implement strategies to meet production and sales goals - Oversee donation processes, product sorting, pricing, and presentation - Manage store maintenance, safety, and appearance - Ensure compliance with OSHA and Salvation Army safety policies Customer Experience: - Create an enjoyable shopping environment - Develop customer retention plans - Set an example for positive customer interactions Financial Management: - Oversee cash handling procedures and daily deposits - Work within budget parameters - Manage inventory tracking for designated product lines Communication & Reporting: - Maintain open communication with Regional Manager and Department Heads - Provide daily reports on store production and sales - Address customer complaints and provide education about the program Supervisory Responsibility: - In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff - Train and supervise the store staff - In collaborat...