Outsource Engineer

Job description

Join our Team as an Outsource Engineer! Location: West Sussex 4 days per week, London 1 day per week Salary: £32,000 Per Annum: About the role: We’re looking for an Outsource Engineer to deliver high‑quality onsite and remote support to our outsource clients. You’ll keep their systems running smoothly, solve technical issues, and work closely with key contacts to enhance their IT services. It’s a varied, hands‑on role where your expertise and customer focus make a real difference. You’ll work four days per week at our West Sussex site, with up to one day occasionally required in London. London travel is included in the 7.5‑hour day, on‑site hours there are typically around 10am–3pm. On weeks without a London visit, you’ll spend all five days in West Sussex. What makes you a great fit: Strong MSP technical background; outsource experience helpful Experience in L2 engineering in MSP terms Confident troubleshooting across Microsoft technologies (365, Azure, Windows, Server, AD, Exchange, Hyper‑V, SQL) Experience with VoIP telephony: Excellent communication, customer care and problem‑solving skills Able to work independently, manage time well and adapt quickly Team player with a can‑do...