Senior ESM Consultant (SIAM, German)

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: You support the setup of an integrated SIAM operating model for a new software solution, ensuring a stable and controlled transition from development to production. You work in a multi‑provider environment with cloud components, aligning processes, governance, tools, and stakeholders. Your focus is on creating consistent, ITIL‑aligned operations that enable smooth collaboration between providers, clear accountability, and reliable service delivery. Your Tasks: - Design and document core ITIL and SIAM processes with end‑to‑end consistency - Capture and align requirements from development, operations, and service providers - Define governance models, including roles, interfaces, communication, and forums - Onboard providers into agreed processes, tools, reporting, and operati...