Field Technician I

Job description

What this Job Entails: The Field Technician I will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel. Scope: Follows established procedures on routine work Requires detailed instructions: Your Roles and Responsibilities: Technical Infrastructure & Data Center Operations Maintain the highest quality standards across all assigned data center locations and remote points of presence (POP). Perform physical installation, repair, maintenance, and testing activities with meticulous attention to telecommunications industry standards. Execute basic data center and networking services, including cable management, installation of cable trays, and desk organization. Manage Installation, Move, Add, and Change (MAC) requests for CPU farms, network gear, and IT assets. Provide onsite troubleshooting and AV support for Google Meet equ...