Retail Store Manager

Job description

Overview The Store Manager is a dynamic leader responsible for driving profitability, overseeing operations, and delivering exceptional customer experiences. They manage performance, staffing, training, payroll, and building maintenance while developing strategies to meet sales goals. Through mentorship and team development, they foster strong retail skills and ensure outstanding customer service. Community involvement is integral to our culture at Aviator Nation. Store Managers are responsible for promoting a fun, exciting atmosphere by curating and hosting live music events for our community. Key Responsibilities: - Lead and manage all store staff, ensuring accountability and high performance - Set and achieve sales goals through planning and team engagement - Provide coaching, feedback, and performance evaluations for employees - Oversee hiring, training, and scheduling of staff - Manage employee issues and grievances - Ensure exceptional customer service and resolve escalated issues - Analyze sales data to develop business strategies and report KPIs - Maintain accurate inventory levels and manage stock counts - Partner with Inventory Manager and Assistant Manager to maintain st...