Quality Assurance Specialist

Job description

Description About Us: Service Pros Installation Group is a family-owned business, headquartered in Charlotte, NC; committed to utilizing our resources to positively impact those we serve, putting the needs of our coworkers and customers ahead of our own. Service Pros Installation Group works as an exclusive flooring installation provider for Lowe’s Home Improvement. We have workrooms across the Southeast, Northeast, and Midwest. Our Mission: We provide exceptional customer experiences through our passion for serving others. Our Vision: We strive to improve the lives of our employees, customers, and contractors in the communities we serve every day. Our Values: Stewardship: People: Integrity: Growth: Role Description: We are looking to hire a full-time Floor Installation Quality Assurance Specialist who interacts with customers and installers to ensure satisfaction with the flooring installation process. The Flooring Installation Quality Assurance Specialist will foster relationships with our Contractors while providing technical guidance, ensuring a quality installation has been completed. The Floor Installation Quality Assurance Specialist will ensure quality is up to Service Pros...