Night Residential Concierge - The Quadrangle, Hyde Park Estate, London

Job description

Purpose of the Role The main purpose of the role is to maintain a presence on the front desk and providing a welcoming, courteous and polite reception to all residents and visitors, maintaining the high standards of the residential development at all times. Key Responsibilities: · Establish a professional working relationship with all of the staff, residents and contractors of the property or properties and be the first point of contact for the building. · Meet and greet all visitors reporting to the concierge desk and maintain an accurate log of all visitors’ records, if required/follow site instructions. · Ensure the highest standards in presentation at the property or properties are maintained at all times. Ensure the concierge area is kept clean, and tidy and meets residents' expectations and company standards. · Maintain a physical presence at the reception/concierge desk it is not to be left unmanned at any time. · Conduct site walk rounds, if instructed, on a daily basis, and all faults/maintenance and repairs are reported to the building management team and relevant contacts, as per site instructions. Physical or electronic reports are completed each time and passed over wi...