Night Auditor Supervisor

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary: The Night Auditor Supervisor (NAS) is responsible for accurately balancing all hotel income and expenses for every 24-hour hotel operating period. The NAS also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NAS is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NAS will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fai...