SAP FICO Functional Support Lead
MKS Instruments · Poznań, Greater Poland, PL
A Day in Your Life at MKS/Atotech: The role of SAP FICO Functional Support Lead is to provide SAP support to end users across MKS globally, with a particular...
Job description
A Day in Your Life at MKS/Atotech: The role of SAP FICO Functional Support Lead is to provide SAP support to end users across MKS globally, with a particular focus on MKS entities in Europe. The main mission will be to lead and coordinate a team of 5–7 SAP functional support consultants (core modules). You will provide functional leadership, prioritize workloads, facilitate knowledge sharing, and ensure day-to-day coordination, while remaining hands-on in SAP FICO. You Will Make an Impact By: - Providing first-level and second-level support for SAP FICO-related issues. - Troubleshooting and resolving problems within the SAP FI and CO modules, including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Cost Center Accounting. - Managing support calls and tickets, ensuring prompt and effective resolution of user issues. - Performing root cause analysis for recurring FICO-related problems and implementing preventive measures. - Assisting in the maintenance and optimization of SAP FICO configurations and customizations. - Collaborating with cross-functional teams to address complex issues and implement effective solutions. - Documenting support processes, sol...